Privacy Policy

VanDien.io Website
VanDien.io LLC, New Jersey, United States

VanDien.io LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit the vandien.io website (the “Site”) or contact us through it.

This policy covers the Site itself, including the contact form. Our desktop and mobile applications each have their own separate policy: the DropFile Privacy Policy, the NetGlobe Privacy Policy, the FileSentinel Privacy Policy, and the FraudScope Privacy Policy. If you use one of those apps, the policy for that product applies to it.

By using the Site or submitting the contact form, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect two kinds of information through the Site.

1.1 Information You Provide Through the Contact Form

When you submit the contact form, we collect the details you enter so we can respond to your inquiry:

1.2 Information Collected Automatically With Your Submission

To help us deliver, secure, and troubleshoot the contact form, our server records the following technical details at the moment you submit it:

• Your IP address;
• Your browser type and version (the user-agent string);
• The page you submitted the form from;
• The date and time of submission.

We use these details to prevent spam and abuse, to diagnose delivery problems, and to keep a record of your inquiry. We do not use them to track you across other websites.

1.3 Website Analytics

The Site uses Google analytics and advertising measurement tags, subject to your choice in Cookie settings. The specifics, including the cookies set and how to decline them, are described in Section 8 below.

1.4 Information We Do Not Collect

2. How We Use Your Information

We use the information collected through the Site for the following purposes:

• To respond to your inquiry and follow up with you about it;
• To send you a confirmation that we received your message;
• To prevent spam, fraud, and abuse of the contact form;
• To diagnose technical problems and keep the Site working;
• To understand, in aggregate, how visitors use the Site so we can improve it;
• To comply with applicable legal obligations.

3. How We Share Your Information

VanDien.io LLC does not sell, rent, or trade your personal information. We share it only in the following limited circumstances.

3.1 Service Providers

To operate the Site and deliver your contact-form message to our inbox, we rely on a small number of trusted service providers that process your information on our behalf:

• Resend (Resend, Inc.), our transactional email provider, which transmits your contact-form submission and the confirmation email. See Resend’s Privacy Policy.
• Microsoft 365 (Microsoft Corporation), which hosts our email mailbox and may serve as a fallback for sending messages. See Microsoft’s Privacy Statement.
• Google (Google LLC), which provides Google Analytics and Google Ads measurement, as described in Section 8.
• Our website hosting provider, which stores the Site and the records described in Section 4.

These providers are permitted to use your information only to perform services for us, and are expected to maintain appropriate confidentiality and security.

3.2 Legal Compliance and Protection

We may disclose your information if required to do so by law, or in the good-faith belief that disclosure is reasonably necessary to: (a) comply with a legal obligation or government request; (b) protect and defend the rights or property of VanDien.io LLC; (c) prevent or investigate possible wrongdoing in connection with the Site; or (d) protect the personal safety of users or the public.

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or substantially all of our assets, your information may be transferred to the successor entity. We will provide notice before your information becomes subject to a different privacy policy.

4. Data Retention

We keep personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law:

• Contact-form submissions, including the message and the technical details in Section 1.2, are retained as part of our inquiry and customer-communication records for up to three (3) years from your last contact with us, after which they are deleted or anonymized.
• Website analytics and advertising measurement data are retained according to Google’s retention settings for our accounts and are not tied to you as an individual by us.

You may ask us to delete your submission sooner, as described in Section 6.

5. Data Security

VanDien.io LLC implements reasonable and appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit, access controls, and storage that is not publicly accessible.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. Regardless of location, VanDien.io LLC honors the following requests:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to our legal obligations and legitimate business needs.
• Opt out of analytics and advertising measurement: use Cookie settings, or any of the methods in Section 8.

To exercise any of these rights, contact us using the details in Section 10. We will respond to verified requests within thirty (30) days, and we may need to verify your identity before processing your request.

7. Children’s Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take prompt steps to delete it. If you believe we have collected information from a child under 13, please contact us immediately.

8. Website Analytics, Advertising Measurement and Cookies

The vandien.io website uses the Google tag, provided by Google LLC, for two purposes: Google Analytics 4, to understand how visitors find and use the Site (measurement ID G-6CH2F9LCB7), and Google Ads, to measure whether our advertising leads to enquiries and to show our ads again to people who have visited the Site (conversion ID AW-18147278244).

Your choice. If you are in the European Economic Area, the United Kingdom or Switzerland, these cookies are not set until you accept them in the banner shown on your first visit. Wherever you are, you can accept or decline at any time using Cookie settings, which also appears at the foot of every page. Your choice is remembered in your browser’s local storage (under the name “vd_consent”), which is not shared with anyone.

When measurement is allowed, Google may set first-party cookies in your browser (typically named “_ga”, “_ga_<id>” and “_gcl_au”), may use its own advertising cookies, and processes the following information:

• A truncated form of your IP address (Google Analytics 4 does not store full IP addresses);
• The pages you visit on the Site and the time spent on each;
• The referring URL, if any, and basic campaign parameters (such as utm_source);
• Browser type and version, operating system, device type, screen resolution, and language;
• Approximate geographic location (country and region) derived from your IP address.

We use this information to measure traffic, to understand which pages and products visitors are interested in, and to count enquiries that follow from our advertising. When a contact form is sent we record that an enquiry happened and which service it concerned, never your name, email address, phone number or message. If you allow advertising cookies, Google Ads may include your browser in an audience of Site visitors so that our ads can be shown to you on other sites and services where Google places ads; we see only the size of that audience, not who is in it. We do not use this information to identify you as an individual. Google processes it under Google’s own terms; for more detail see Google’s Privacy Policy, how Google uses information from sites that use its services, and the Google Analytics safeguards page.

You can prevent your visit from being measured at any time by:

• Choosing Decline in Cookie settings;
• Turning off ad personalization in your Google My Ad Center settings;
• Installing the official Google Analytics Opt-out Browser Add-on;
• Blocking third-party scripts or cookies in your browser, or using a content-blocking extension or DNS filter that blocks googletagmanager.com and google-analytics.com.

Declining analytics and advertising measurement has no effect on your ability to browse the Site or use the contact form.

9. Changes to This Privacy Policy

VanDien.io LLC reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the “Effective Date” at the top of this document. Your continued use of the Site after such an update constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: